Spectrum Outage Today: Live Updates on Nationwide Internet & TV Disruptions—When Will Service Be Restored?

Customers across several states are reporting a widespread Spectrum outage that began over the Presidents Day weekend and is still affecting internet, TV and home-phone service on Tuesday, February 17 (UTC). In Wyoming, Charter Communications confirmed a “mass internet outage” that knocked thousands of homes and businesses offline in Casper, Bar Nunn and Mills early Sunday. Automated texts sent to subscribers estimated restoration for early afternoon, but many users say service remained intermittent into Monday evening. Texas customers also lost connectivity Monday after aerial fiber lines were damaged by a third party, according to Spectrum. The company said crews completed repairs overnight and that “all services have been restored,” yet DownDetector heat maps continue to show pockets of trouble around Dallas–Fort Worth, Austin and the Rio Grande Valley. Key points for subscribers • Affected services: Residential and small-business internet, cable TV and VoIP phone. Mobile lines that roam on Verizon’s network remain unaffected. • Primary cause: Physical damage to backbone fiber in at least two regions; weather-related power blips are worsening signal noise on the coax network overnight, according to field technicians. • Current restoration window: Spectrum’s status dashboard inside the My Spectrum app lists rolling ETAs between 1 p.m. and 5 p.m. local time. Times update automatically when repairs progress, so refresh often. • Credits and refunds: Charter’s residential terms allow bill credits after service has been out for four consecutive hours. Open the My Spectrum app → Account → Billing → “Request credit for outage.” Keep screenshots of outage alerts as proof. • DIY troubleshooting once service returns: – Power-cycle your modem and router (unplug 60 seconds). – Run Spectrum’s online signal test; a “poor” reading often resolves by reprovisioning the modem. – Hard-wire a laptop to the modem; if speeds normalize, interference on home Wi-Fi is the likely culprit. How to track the outage in real time 1. Check Charter’s official outage map at spectrum.net/outage. 2. Follow @Ask_Spectrum on X (Twitter) for hourly regional updates. 3. Use crowdsourced monitors like DownDetector for heat-map visuals, but rely on Spectrum’s texts for confirmed restoration windows. What’s next Network engineers in Wyoming are splicing replacement fiber and expect “full stability” by late Tuesday. Texas crews plan overnight maintenance to balance node congestion created by the reroute. If you still lack service after the published ETA, escalate through Spectrum’s 24/7 tech support (833-267-6094) and request a “senior signal refresh.” Bookmark this page for updates as Charter releases new repair timelines and any additional credit policies tied to the February 2026 Spectrum outage.