Verizon Outage Today: Why Your Service Is Down and When It Will Be Restored

H2: Verizon outage leaves thousands without service in Southern California Angelenos woke up Friday, 10 October 2025, to find their phones stuck in “SOS” mode as a widespread Verizon outage disrupted mobile data, home internet and business lines across Los Angeles, Orange and Ventura counties. Reports on Downdetector peaked at more than 32,000 complaints before noon, making “Verizon outage” the top-searched phrase of the morning. H3: What caused the Verizon outage? Verizon confirmed that “multiple fiber cuts due to acts of vandalism” severed key backbone cables feeding the region, forcing towers and Fios nodes offline. Technicians were dispatched before dawn, and by mid-afternoon most service was restored after crews completed emergency splicing on at least three damaged bundles. H3: Who was affected? • Wireless customers: 5G and 4G LTE devices displayed “SOS Only,” preventing voice and data except for 911 calls. • Home internet subscribers: Fios and 5G Home gateways in portions of LA, Pasadena, Torrance and Long Beach lost connectivity for six to eight hours. • Business circuits: Point-of-sale terminals, security systems and ATMs reliant on Verizon fiber experienced downtime, hitting small retailers during the busy Friday lunch rush. H3: This week’s second major Verizon problem The vandalism struck just 48 hours after a separate software-configuration error inside Verizon’s core network knocked out service for parts of the Northeast and Midwest early Wednesday morning. Although the two incidents are unrelated, the back-to-back disruptions have amplified frustration on social platforms and triggered fresh scrutiny from state regulators. H2: How to check if Verizon is down in your area 1. Visit Verizon’s Network Status page or the My Verizon app for official alerts. 2. Monitor crowd-sourced trackers such as Downdetector or Outage.Report for real-time heat maps. 3. Follow @VerizonNews on X for restoration ETAs. H2: Quick fixes while you wait for service to return • Toggle Airplane Mode or power-cycle your phone to force reconnection once towers come back online. • Enable Wi-Fi Calling under Settings > Cellular to place voice calls over any available Wi-Fi network. • Switch to a public hotspot or a friend’s carrier if you need immediate data access. • For Fios users, reboot the ONT and router after Verizon posts “all clear” to re-establish a fresh DHCP lease. H2: What Verizon is doing to prevent future outages Verizon says it is: • Adding armored conduit and extra physical security at vulnerable fiber splice points across the Southland. • Deploying backup microwave links to keep critical cell sites online if fiber is cut. • Accelerating a national audit of core-network software after Wednesday’s misconfiguration issue. H2: Refunds and credits Under Verizon’s Service Guarantee, residential and small-business customers experiencing an outage longer than four hours may request a prorated credit by chatting with support or dialing *611. Keep screenshots of outage timestamps and ticket numbers to streamline the claim process. H2: Bottom line Friday’s Verizon outage shows how a single act of vandalism can ripple across millions of users who rely on fiber backbones for everything from ride-hailing to remote surgery. If you were hit, document the downtime, apply the work-arounds above and bookmark this page—updated restoration timelines will appear here as Verizon releases new details.