Entergy Outage Map: Track Live Power Cuts & Real-Time Restoration Updates

A sudden “load-shedding” event Sunday afternoon plunged more than 100,000 Entergy customers across New Orleans, Jefferson Parish, the Eastbank, St. Bernard Parish and Metairie into darkness, sending residents scrambling to the Entergy outage map for information and estimated restoration times. Entergy says the cascading blackout was triggered when a nuclear generating unit unexpectedly tripped offline while a separate plant was already down for scheduled maintenance, forcing the Midcontinent Independent System Operator (MISO) to order controlled power cuts to keep the wider grid stable. By early Monday, Entergy reported that electricity had been restored to nearly all affected customers, though pockets of Jefferson and Orleans parishes continued to experience intermittent service as line crews made permanent repairs. How to use the Entergy outage map • Go to Entergy’s interactive outage map at entergy.com/view-outages or via the MyEntergy app. • Enter your ZIP code or click your parish on the map to see live outage counts, cause codes, and the latest estimated time of restoration (ETR). • Opt-in for text alerts by texting OUT to 36778 or calling 1-800-9OUTAGE to receive push notifications when your circuit’s ETR changes. Key features residents should watch: • Color-coded polygons show the scale—from single-street feeder outages to substation-level events. • Crew-status icons turn from yellow to green once linemen arrive on site. • “Cause” will display “load-shedding,” “equipment failure,” or “storm” once Entergy’s diagnostics are complete; refreshing every 15 minutes gives the most current snapshot. Why this matters New Orleans sits at the southern tip of MISO’s multi-state grid, meaning unplanned generator losses can ripple quickly. Sunday’s incident underscores the importance of checking the Entergy Louisiana outage map before calling in duplicate tickets and of preparing a household emergency kit that covers at least 24 hours without power. What’s next City Council utility regulators have already scheduled a hearing to grill Entergy and MISO officials on why redundancy failed during a holiday weekend peak and what grid-hardening steps will be taken before hurricane season intensifies. In the meantime, customers should bookmark the Entergy outage map, enable outage alerts, and follow @EntergyNOLA on social platforms for minute-by-minute updates.